Bruening Glass Works - repairing crystal for over 100 years
20157 Lake Road
Rocky River, Ohio 44116
440.333.4768
mak917@aol.com

Archive for the ‘Testimonials’ Category

Waterford Crystal Repair testimonial

Tuesday, February 2nd, 2010 Posted in Testimonials | No Comments »

Hi Mark,

 

I wanted you to know the Waterford pieces arrived safely last week.  You have exceeded all of my expectations!  Absolutely outstanding job!  I will be happy to refer friends and associates to your business and wouldn’t hesitate to use your services again.

 

Gratefully,

 

Judi Copler

Springboro, OH

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crystal repair antique sandwich glass oil lamp

Thursday, January 21st, 2010 Posted in All Repair Projects, Antique Glass Repair, Antique lamp repair, Testimonials | No Comments »

 

Marc, just received the oil lamp back today, wonderful work for such an old piece, just wish it hadn’t been broken, but your work was magnificent, absolutely professional, it can now join it’s other Sandwich Glass Whale Oil Lamp brothers. Truly enjoyed our conversation days ago, and I sincerely wish you and all your family all the best, a most remarkable accomplishment of which you and your wife should be so proud.

 

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Crystal repair chipped on neck of decanter

Saturday, January 2nd, 2010 Posted in Broken Decanter Repair, Testimonials, Uncategorized | No Comments »

Good morning Marc,

 

I’ve finally gotten round to opening the box (major fall season home re-org project is in full swing).  Your work is fantastic!  I would never have known that there was ever any damage.  Once I get the music box mechanism back together I’ll reassemble the decanter and send you some ‘after’ pictures.  I plan to show off your work to everyone I know.

 

I would like your opinion on something.  The half-dome well that forms the bottom of the decanter and where the music box mechanism fits was originally mirror-silvered.  When I purchased the decanter some time ago the mirroring had long since been replaced with hobby silver paint.  I didn’t care for how that looked so I removed the paint intending to resilver it with silver or gold mirroring once it had been repaired.  Now that I see it all repaired, and with the music box mechanism all cleaned and polished and gleaming in silver and gold itself, I’m leaning towards leaving the decanter bottom unsilvered allowing the music box mechanism to show through the glass.  What do you think?

 

John

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Antique Crystal Repair

Monday, August 10th, 2009 Posted in All Repair Projects, Antique Glass Repair, broken glassware, Crystal Repair Pictures, Testimonials, Uncategorized | No Comments »

I just received my bowl and it is perfect.  I will recommend you to
all my friends. Thank you again for fixing the bowl for me, as it was gift from my sister.  Thank you Jane Cox–Commerce, Texas
Glass Bowl

Glass Bowl

 New foot and bottom on the bowl see pictures of before and after scroll down . This beautiful crystal bowl was sent to me for repair  from Texas.

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Antique glass repair

Tuesday, July 28th, 2009 Posted in Antique Glass Repair, Testimonials | No Comments »

Marc, I just received by repaired glass figurine, and she looks great! Thank you so much!You did a great job!  Stacia Stephens

Antique Glass Figurine Venetian

Antique Glass Figurine Venetian

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crystal wine glass metal stem

Tuesday, July 14th, 2009 Posted in Testimonials | No Comments »

The wedding glass were not expensive got them at T.J.Maxx but had to get them fix.  The glasses had metal stems and crystal tops that were broken. I found two good lead crystal glass and made the transfer.

Marc,

I just received the glasses today; they look FABULOUS; really, even better than the originals.  Thank you so very much for expending the time/effort/cost to re-do.  Please let us know if we can provide a customer review or serve as a reference.  We look forward to sending you more work in the future!
With warm regards,
Kristine Cummings

On Sun, Jul 12, 2009 at 7:59 PM, <MAK917@aol.com> wrote:

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Broken glass vase

Sunday, July 12th, 2009 Posted in Testimonials, Uncategorized | No Comments »

The story goes the vase was a wedding present to his parents. Send to me with the hope of repairing a memory.  The crystal vase had a broken foot and the pieces were lost years a go. The cut glass vase got a  new foot and now it just needs flowers.

 

Hi Marc,
Excellent work! I can’t believe you somehow managed to transform the fragments I sent into this beautiful piece of crystal. The new base seems to be a perfect match for the pattern on the vase.
Thanks,
Joe

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glass repair testimonial

Wednesday, June 3rd, 2009 Posted in All Repair Projects, broken glassware, Broken Stem, Chipped Glass Repair, Testimonials, Waterford Crystal Repair | No Comments »

I am writing the following to attest to the great skill of the Bruening Glass Works, Inc. personnel.  Several months ago my wife, while filling a Waterford Crystal vase with clean water, accidently tapped the base of the vase against the sink. The base separated from the body of the vase and sustained a substantial chip when it landed in the sink.  We immediately called the jewelry store from where the vase was purchased to ask about its repair.  They referred us to an outfit in Los Angeles, CA.  We were told to send an email with pictures, and we would be instructed on how to proceed.  Several months and six emails later I still had not heard a word from the California outfit.  So, I did a goggle search for Waterford Crystal repair and the Bruening Glass Works, Inc. was one of the first entries.  Being there were some nice testimonials, I emailed Marc at Bruening Glass.  He responded immediately,  and based upon our conversations (both email & telephone) we shipped our vase to him.  In all honesty, we did not expect that much of anything could be done — we just wanted the vase to stand upright & hold flowers.  We had written it off as far as it looking really nice ever again.  We were extremely pleased and surprised when the vase was returned to us a couple of weeks later.  Knowing what March had told us about the repair, we knew it would be a little shorter than when it was new (the broken parts had to be ground down a bit).  Other than that, there was no evidence of any repair work. As far as we are concerned the vase is as good as new — the work is unbelievably good!!!  In short, please do not hesitate to enlist the services of Bruening Glass Works, Inc.  The craftsmanship is superb, its prices are reasonable, and the service is top-notch.
 
Thanks Marc for doing such remarkable work on an impossible repair.
 
Bruce & Carmen Mills
w-vs-a1

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glass christmas ornament repair

Saturday, May 30th, 2009 Posted in All Repair Projects, Blowen Glass Replacements, Broken Stem, Testimonials, Waterford Crystal Repair | 3 Comments »

Here’s a letter from a very satisfied customer:


    Dear Marc and Brian,

    The Waterford Christmas ornament arrived today and I just wanted to tell you how pleased I am with the repair.  It’s perfect and my grandson will once again have his  ornament on the tree.

    Thanks again,
    Barbara Powell

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Waterford Crystal Repair

Saturday, May 16th, 2009 Posted in All Repair Projects, Testimonials, Waterford Crystal Repair | No Comments »

Waterford Vase Repaired Stem

Waterford Vase Repaired Stem

Broken Waterford can be rpaired like this large cut glass vase with a cracked crystal stem.  I ground smooth the broken parts and polished them. The foot had a large chip and it was deep into the glass. I would have to make the foot a little thinner . This ment grinding the entire bottom and polishing it.

I am writing the following to attest to the great skill of the Bruening Glass Works, Inc. personnel.  Several months ago my wife, while filling a Waterford Crystal vase with clean water, accidently tapped the base of the vase against the sink. The base separated from the body of the vase and sustained a substantial chip when it landed in the sink.  We immediately called the jewelry store from where the vase was purchased to ask about its repair.  They referred us to an outfit in Los Angeles, CA.  We were told to send an email with pictures, and we would be instructed on how to proceed.  Several months and six emails later I still had not heard a word from the California outfit.  So, I did a goggle search for Waterford Crystal repair and the Bruening Glass Works, Inc. was one of the first entries.  Being there were some nice testimonials, I emailed Marc at Bruening Glass.  He responded immediately,  and based upon our conversations (both email & telephone) we shipped our vase to him.  In all honesty, we did not expect that much of anything could be done — we just wanted the vase to stand upright & hold flowers.  We had written it off as far as it looking really nice ever again.  We were extremely pleased and surprised when the vase was returned to us a couple of weeks later.  Knowing what March had told us about the repair, we knew it would be a little shorter than when it was new (the broken parts had to be ground down a bit).  Other than that, there was no evidence of any repair work. As far as we are concerned the vase is as good as new — the work is unbelievably good!!!  In short, please do not hesitate to enlist the services of Bruening Glass Works, Inc.  The craftsmanship is superb, its prices are reasonable, and the service is top-notch.
 
Thanks Marc for doing such remarkable work on an impossible repair.
 
Bruce & Carmen Mills

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